In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In — Jeff Bezos
In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In — Jeff Bezos
In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In — Jeff Bezos
In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In — Jeff Bezos
In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In — Jeff Bezos
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In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.

— Jeff Bezos
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More “Customer service” Quotes

Thinking there had to be a better way was a brilliant stroke of serendipity! — Lorii Myers
Compassion is the shortcut to connection. — Marilyn Suttle, Taming Gladys!: The Busy Leader's Guide to Creating Fierce Customer Loyalty
He is Your Customer, the Reason behind Your Customs. — Vineet Raj Kapoor
Teach your employees how to build relationships with your customers. — Daniel C. Felsted
It is not blindly pushing your own agenda that will really create rich opportunities in your life, career, business – an — Rasheed Ogunlaru
Service is a promise that cannot be seen, touched, or felt through any of our external senses. — Jag Randhawa, The Bright Idea Box: A Proven System to Drive Employee Engagement and Innovation
When leaders reframe customers into guests, and results into experiences, profits escalate. — Eric Schiffer, Emotionally Charged Learning: Secrets to Competitive Advantages for the Second Half of the Knowledge/Entertainment-Based Economy
Until you understand your customers - deeply and genuinely - you cannot truly serve them — Rasheed Ogunlaru, Soul Trader: Putting the Heart Back into Your Business
A complaint is a unique opportunity to strengthen the relationship with the client. — Kevin Kelly, DO! The Pursuit of Xceptional Execution
Customers often know more about your products than you do. Use them as a source of inspiration and ideas for product dev — David J. Greer, Wind In Your Sails
Make it easy for your customers to do talk to you. — Kevin Stirtz, More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back
Next time, can you ask him to bring cookies? I don't like to put up with that level of insane unless there's some kind o — Lauren Beukes, The Shining Girls