Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s name it makes him or her feel recognized, appreciated, and special.

— Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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More “Change agent” Quotes

Have you ever paid notice to the full sound range of your voice? If you have ever been in a chorus or a singing group, y — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
A high-pitched voice may sound less authoritative, more youthful, and less experienced, whereas, a lower pitched voice m — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
When your speaking style is clear, confident, and concise, your listeners will perceive you as such. — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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Variety is the Spice of Life. Voices come in all shapes, tones, and sizes. Some are compelling and effective, while othe — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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Neen James (NeenJames.com) is an eloquent and successful international speaker who stands at four-feet-eleven with a ric — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Most people are familiar with the rich, resonant tones of James Earl Jones and Morgan Freeman. Their signature voices br — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
A Sign of Respect. As our world grows more casual, we observe a tendency for everyone to use first names rather than sur — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with posi — Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
Reach out and help others. If you have the power to make someone happy, do it. Be a vessel, be the change, be the differ — Germany Kent